Vishal Mega Mart — very irresponsible staff

Address:Lakhimpur, Assam, 787001

Sir,
Its very unfortunate but i am almost a regular customer of vishal in any place in assam like in jorhat, guwahati etc...

Today on 2nd of october at 8:10 pm, i visited the north lakhimpur branch of vishal megamart to buy a pronto travel bag of orange colour.
But its very shameful that i was not able to buy it from vishal megamart because the company attached ticket containing the barcode of the bag was missing. Also, the person responsible for the luggage department dilip bora... Was unavailable since evening.
How come a brand as yours maintain such irresponsible staff.
Most shameful is that, after this incident i contacted the manager of vishal megamart, north lakhimpur regarding my query as it was very urgent for me to buy the product, but the manager instead of solving my problem, he tried to avoid me by arguing me to buy it some other day which is very disgusting.
Plz solve this issue i. E., customer's issue.
As it is very disappointing and it is not a joke
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Comments

Dear Customer

Please accept our sincere apology for inconvenience caused to you during your recent visit at our North Lakhimpur store.

At Vishal Megamart we keep the customers at the focus of all activities. We understand that there has been some reason where you have not had a good experience. We are taking this with the store and higher authorities immediately and getting this addressed.

Please allow us another chance to service you again. Hope we will be able to measure up to your expectation.

Thank and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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