Vision Express — wrong supply of lens with the frame

Sudhir K Bhatia

from Chennai, Tamil Nadu

Address:

New Delhi, Delhi, 110007

I have ordered one frame with lens on 24 dec.2017. Order no. [protected],
Your people at store are misguiding and deliver wrong product. Pls. Replace the lens with thin lens or refund the full amount paid. I. E.1348/- alternatively supply thin lens of 1.59 index hard core so as to match my current specs.
Pls give more training to your persons at this store so as to give or recommend the right product to the customers. More than 15 days are passed, no action has been taken. I only feel you people are cheat and fraud. No body should buy product from your store. And you should close your showroom.
I await an early solution to the prblrm. S k bhatia.

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I await an early solution to the prblrm. S k bhatia.   replace all

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Vision Express customer support has been notified about the posted complaint.

Jan 09, 2018

Updated by Sudhir K Bhatia I have ordered one Frame with Lens on 24 Dec.2017.Order No. [protected],
Your people at store are misguiding and deliver wrong product. Pls. replace the lens with thin lens or refund the full amount paid.i.e.1348/- alternatively supply thin lens of 1.59 index hard core so as to match my current specs.
Pls give more training to your persons at this store so as to give or recommend the right product to the customers.More than 15 days are passed, no action has been taken. I only feel you people are cheat and fraud. No body should buy product from your store. and you should close your showroom.
i await an early solution to the prblrm.S K BHatia.