Vision Smartlink Networking Pvt. Ltd. — Internet Connection / Speed / 100% Packet Loss / Server Problem / No Refund

Address:

309 Iscon Elegance Nr Crown Plaza Hotel, Off, To, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

Ridiculously Inferior Service.

Plan: 60 Mbps & Paid 6490 Rs

I took my connection from this company on June 24, 2021. The first week of their service was good. After the first week of their service, the internet was down almost every day for the minimum time of half-hour to one hour. But that's not it. No website will open in their connection. So, that's a server problem from their side. And most important for me is that in every game 100% packet loss is there (that problem isn't solved till now and also it's a server problem from their side). I called so many times to solve my problem or refund the amount I paid but they said that we'll not refund your money even if the service is bad and will try to improve the service (That's a 100% scam).

Paying full money in advance for such a pathetic service, these are big-time thieves and liars who have eaten the CUSTOMER's money and sitting on it for the longest time, they don't even provide a refund if the problem not solved.

The CUSTOMER care staff has been taught 3 lines to say to the CUSTOMER repeatedly. Neither are they able to resolve the issue nor share the contact details of their manager or the owners. they just leave you helpless after you have paid the full amount of the membership. They just sit on the CUSTOMER's money without providing service to them and torturing continuously with the disconnected Wi-Fi and the CUSTOMER has to keep calling them to get it fixed.