[Resolved] Viveks India — About product delivery

anu suruthi

Address:

Selaiyur viveks chennai

I ordered whirpool fridge on November 27th in selaiyur viveks and the delivery is set for 10th dec due to emergency I went outstaation and I asked for delivery on 13th of December.. I have not got any proper response from the showroom.. Also full amount paid.. We are begging for delivery.. Is this the way you respond to customers very worst service I ever had with viveks I want my money back.. For their showroom reviews alone they will come back o[censored]s.. Zero customer service.. I want response from your side asap..

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Aug 12, 2021

Complaint marked as Resolved

Viveks India customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2020

Viveks India Customer Care's response Dear Madam,

Thanks for writing to Viveks.

I truly apologize for the inconvenience caused.

As discussed with Mr.Basheer and with branch manager, it is confirmed that delivery and installation of product has been resolved yesterday.

Thanks for being a valuable customer for us.
We are here to serve you better further

Regards
Customer care manager