[Resolved]  Viveks India — Ac given servicing for over 2 months and getting the same reply

Address:600017
Website:www.viveks.com/Default.aspx

1. Daikin ac purchased bill in the name of harsith kumar 20/10/16 - [protected], have not installed properly entire gas was leaked, from january we have complained and they have taken unit for service on job no 962690 dated 14-2-17.
Till date they have not responding on the customer care and you are requested to give reply with a detailed letter so that we can go for consumer court.

2. On the same day 14-2-17 job no 962513, they have taken samsung ac also, kindly give the updated reply. It has been the worst service and updating system.

Kindly give the earliest reply so that i can take neccessary legal action.

Regards
T. Ashok raj
[protected]
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Apr 15, 2017
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
Mar 15, 2017
Connect to Viveks's response
We regret the inconvenience caused. Please share your Billing details or complaint ID at customercare.[protected]@viveks.com. We will get back to you at the earliest.
Complaint comments 

Comments

Hi gyan Developers,

Thanks for providing us your contact details. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,
Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Hi gyan Developers,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,
Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Bought this product last year in may 2016..It's making loud noise..Kindly send the technician to check or repair immediately.

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