[Resolved] Viveks India — AC installation delayed

Krish1292

from Chennai, Tamil Nadu

Dec 3, 2021

Address:

Viveks pursawalakam

I bought voltas ac from Viveks pursawalakam. Ac delivery got delayed by 4 days and still for installation. No one has called..when I called them and they are telling email has been forwarded. I want installation person to be at my home in next 2 hrs dated on[protected] or I will return the product by 4pm on[protected]. Very disappointed with Viveks. Even price is high when compared to other shops but still I thought product and service will be good but very bad experience. When I called service center. No one is picking up.

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Jan 27, 2022

Complaint marked as Resolved

Viveks India customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2021

Viveks India Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Vivek's.. We sincerely regret for the inconvenience caused to you. We really did not want you to have such an experience with us.

We would like to inform you that concern raised has been addressed & installation completed.

Your feedback is most valuable to us. Please call our helpdesk:[protected] or write in to [protected]@viveks.com

Thanking you and assuring you of our best services at all times.

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Comments

Rezwan Shariff

Apr 24, 2022

Bought a AC from Purasawalkam viveks. AC got delivered 5 days back but still technician has not here to install AC. Rejecting my call or no response from them. Worst ever experience from Viveks