[Resolved]  Viveks India — Bosch dishwasher not delivered more then 15 days

Address:Vivek electronic poonamali Chennai

I have decided to purchase dishwasher online, noticed some advertising in online about vivek online sale, bought and done full payment of product online.

The cruel experience of vivek electronic start here, no CUSTOMER care services response, no update on product for more then 8 days.
I got a call from one guy name called sai, he said lots of stories and he promised on next day delivery.

Again no response for another 5 days, finally I got a chance to connect with Mr sai, he said another set of stories.

Next day another guy called, he is promised they will deliver products on next day to Chidambaram.

Worst part star here:

He asked courier services charge 1378 rupee with me, I agreed and paid over online.

He courier that Dishwasher via professional courier, another ### issue here, as per promise products will deliver door step. But courier guys said we won't do door step deliver if you want come and collect your item.

I paid 1378 rupee to deliver item to door step, but courier service saying we won't deliver door step.

Still item in courier hub Only one

Shopping experience in Vivek electric online, pissed off my patients.

Such a unorganized online shopping company vivek.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
Viveks India Customer Care's response
Dear Sir,

Regret the inconvenience caused.

Hope you and your family members are fine during this pandemic.

As confirmed, the purchased product has been delivered.

We are here to assist you further.

Thanks and regards
Shanthi K S
[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Viveks India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    308
    Pending
    0
    Resolved
    125
    Viveks India Phone
    +91 44 4213 1616 [Customer Care]
    Viveks India Address
    150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
    View all Viveks India contact information