[Resolved] Viveks India — Bosch dishwasher not delivered more then 15 days
I have decided to purchase dishwasher online, noticed some advertising in online about vivek online sale, bought and done full payment of product online.
The cruel experience of vivek electronic start here, no CUSTOMER care services response, no update on product for more then 8 days.
I got a call from one guy name called sai, he said lots of stories and he promised on next day delivery.
Again no response for another 5 days, finally I got a chance to connect with Mr sai, he said another set of stories.
Next day another guy called, he is promised they will deliver products on next day to Chidambaram.
Worst part star here:
He asked courier services charge 1378 rupee with me, I agreed and paid over online.
He courier that Dishwasher via professional courier, another ### issue here, as per promise products will deliver door step. But courier guys said we won't do door step deliver if you want come and collect your item.
I paid 1378 rupee to deliver item to door step, but courier service saying we won't deliver door step.
Still item in courier hub Only one
Shopping experience in Vivek electric online, pissed off my patients.
Such a unorganized online shopping company vivek.
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Aug 8, 2021Complaint marked as Resolved
Viveks India customer support has been notified about the posted complaint.
Jun 19, 2021Viveks India Customer Care's response Dear Sir,
Regret the inconvenience caused.
Hope you and your family members are fine during this pandemic.
As confirmed, the purchased product has been delivered.
We are here to assist you further.
Thanks and regards
Shanthi K S
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