[Resolved] Viveks India — delay in delivery and installation of panasonic ac

Lavanya Rangarajan

from Coimbatore, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600063

Hi,
I bought a Panasonic 1.5 ton Inverter AC on 9th of April 2018. Invoive number is 030843. I was promised with the delivery of the product by 12th April 2018. But only after a lot of follow ups and calls to the customer care the product was delivered on 15 Apr 2018. Even while delivering this they have missed to hand over the stabilizer. They do not even have the concern to deliver the missing product and asked me to come to the branch to collect it. This really frustrates me. How can you expect a customer to collect the product in spite of the payment done? The product is not yet installed and response from the branch is really worst. I will never recommend this showroom for any of my friends and family members. One od the worst showroom to purchase products.

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Apr 18, 2018

Complaint marked as Resolved

After the complaint was made through this forum, concerned person from Viveks spoke to me and helped in installing the Air Conditioner on 17-Apr-2018. Thanks & Regards, Lavanya

Viveks India customer support has been notified about the posted complaint.