Viveks India — Delivery of washing machine

Address:

Kelambakkam Chennai

Ordered a washing machine heir top load on 31.12.2021 frm VIVEKS PERUNGUDI OMR.requested for delivery after 5pm since all the family members are working on 1.1.2022 and the sales person acknowledged it as well.the delivery guy called and said will deliver in 10 mins otherwise no delivery today.
Next day (sunday-2.1.2022) going hospital so NA..yet these ppl r so rude both person from the store named (govind ) and says will deliver in ten mins be available.is customer concern is joke for these ppl ?? WORST NEW YEAR TO BEGAN WITH.