[Resolved] Viveks India — Install the outdoor unit which is faulty and not proper response

[Resolved] Viveks India — Install the outdoor unit which is faulty and not proper response

H harichem Aug 20, 2024 Aug 21, 2024 This thread was updated on Aug 21, 2024

Last week I bought a Samsung split AC worth Rs.43500 and after one day the mechanics from Vivek's came for installation. They install and unable to find the fault in outdoor unit. They promised to do it immediate next day and got my signature. But after 3 days also there is no proper response from Vivek. They are delaying and Iam in stress by losing the money in buying faulty product. Was this information helpful? No (0) Yes (0)
Jan 11, 2025 Complaint marked as Resolved Viveks India customer support has been notified about the posted complaint. Aug 20, 2024 Updated by harichem brought from Vivek's Vadapalani showroom on 16/08/24 Verified Support Aug 21, 2024 Viveks India Customer Care's response Dear Mr. Hariharan, Thanks for contacting Viveks!. Product replaced & Installation completed today. Your feedback is most valuable to us. Please call our helpdesk:[protected] or write in to [protected]@viveks.com Thanking you and assuring you of our best services at all times, Regards, Viveks- CS team
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Viveks India Customer Care

from Chennai, Tamil Nadu

Aug 20, 2024

Verified Support

sir,

Thanks for contacting Viveks!

Kindly share your registered mobile number for further action.

Your feedback is most valuable to us. Please call our helpdesk:[protected] or write in to [protected]@viveks.com

Thanking you and assuring you of our best services at all times,

Regards,
Viveks- CS team