[Resolved]  Viveks India — refrigerator door damage

Address:600014

I had purchased godrej direct cool 185 ltrs rd edge 185 ct 2.2 berry bloom (Vat - 14.[protected]@ 14.5) on 28 april 2017 and viz no srss no 1063.in the mean time refrigerator's door has worn out and so the door is not being closed for past 3 months. As a result the food items are not getting cooled and goes rotten.
I wish to state that i am in out of station, therefore i am bringing notice to you and to take necessary steps for the above said complaint. After receipt of this complaint you might have to rectify or give the new one. Failing which i will take appropriate legal action against you. However i call up on you to solve the problem.
Contact no : [protected] and customer's name: m. Digvijaya pandian advocate.
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Aug 6, 2021
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
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Comments

Dear Digvijaya,

We'll surely help you with this. Kindly re-share your contact number as the number shared by you is protected, also do share the complaint number as well so that we can address your concern as soon as possible.

You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Godrej Appliances Team.
Dear Digvijaya,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

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