[Resolved]  Vivo — earphones are not even working... atleast for 2 months

Address:Korlagunta Maruthi nagar, Near Ravindra bharathi school, Chittoor, Andhra Pradesh, 517501

Very very worst experience with the vivo service center tirupati
They is no warranty for earphones then y u people given me warranty (About earphones) they is 6months of warranty is they in my warranty card book...

I just used 2months only the earphones now it was not working
The service care center person are not responding properly... First they should learn how to talk with the customer...
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Jun 30, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
May 30, 2019
Vivo Mobile India Customer Care's response
Hi Arya Squares, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivo.com
Complaint comments 

Comments

Today I have purchase Vivo v15 night time I have click today on the photo scroll mark on photob
Vivo Mobile India Customer Care's response, Jun 1, 2019
Verified Support
Hi Gokul King, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number, location & exact concern on our official mail id that is [email protected]
I buy new vivo v15 pro mobile from my nearest mobile shop 3 months before but now my earphones are not working properly the left side work in slow sound please help me asap.
Thankyou
Vivo Mobile India Customer Care's response, Jun 15, 2019
Verified Support
Hi Param Sachdeva, thank you for contacting online support. We have responded you through Message, we would request you to please check it.
After the update 6.10.1 my Vivo V11's screen is not working before the update infact during the update the screen was working properly but as soon as the phone got updated the screen stopped working now what should I do and my phone is within the grauntee period my mobile number is [protected] I want it to be fixed by today without any data loss
Vivo Mobile India Customer Care's response, Jun 18, 2019
Verified Support
Hi Harshsaraf, sorry for the inconvenience caused. We have responded you through DM. We would request you to please check it.
Rear dual camera s not camera not working.
Dual back camera not working.
Vivo Mobile India Customer Care's response, Jun 18, 2019
Verified Support
Hi G0use Md, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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