[Resolved]  Vivo Mobile India — 10 month old mobile is not charging

Address:Ghaziabad, Uttar Pradesh, 201034

I brought a vivo 51yl last year in march. It worked well for about 4 months. But suddenly one fine day something goes wrong with the jack and it stops charging. I have to twist the charger and then charge it everyday. It is very problematic and also very disappointing that a product which is not even a year old doesn't work. I need you to make it functional or replace the handset
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Feb 16, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2018
Vivo Mobile India Customer Care's response
Hi Deldan Kunzes Angmo, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
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