[Resolved]  Vivo Mobile India — after payment completed vivo will be cancelled the order automatically and refund issue between 7-10 days...

Address:https://shop.vivo.com/

Dear concern person,

I have purchase vivo handset from official site on vivo, customer care executive has confirmed to me stock available in there site and its updated but after payment completed vivo will be cancelled the order automatically and refund issue between 7-10 days...

Request u please look into this matter. Who have to pay the interest in my amount for 7-10 days.

Below orders i have to already paid and automatically cancelled and still not credited in my bank ac and also vivo has to be wrong information share to customer.

1. Order number:[protected] - 11990/- - 26.06.2020
2. Order number:[protected] - 13990/- - 26.06.2020
3. Order number:[protected] - 13990/- - 21.06.2020
4. Order number:[protected] - 13990/- - 21.06.2020

I have return the amount with double value of my amount. Kindly look into.

Regards,
Subhajit santara
M [protected]
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Aug 12, 2021
Complaint marked as Resolved 
Verified Support
Jul 02, 2020
Vivo Mobile India Customer Care's response
Hi SUBHAJIT SANTARA, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivo.com
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