[Resolved]  Vivo Mobile India — android auto getting disconnected frequently

Address:400091

Installed and configured android auto on vivo 15 pro mobile

Issue i am facing is, android auto is disconnecting frequently.
This is really annoying and causing attention issue while driving which is very dangerous. This could lead to fatal accident as well.
Vivo 15 pro purchased on 5th may 2019.

My car is s-cross and 6 months old.
My earlier phone oneplus3 was working properly while using android auto. Never faced any issues.
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Jun 10, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
May 10, 2019
Vivo Mobile India Customer Care's response
Hi yashjoshi05, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact numbe on our official mail id that is [protected]@vivo.com
Aug 13, 2019
Updated by yashjoshi05
M:[protected]

Problem still persists.
Complaint comments 

Comments

My mobile handset Y83 IMEI 1 No.[protected] & IMEI 2 [protected] lost about 20 days back. pls. block the mobile and arrange to find.
contact me on [protected]
Vivo Mobile India Customer Care's response, May 17, 2019
Verified Support
Hi, we have responded you through DM, we would request you to please check it.
I am using vivo v9 mobile. The message ringtone has been set in mobile settings. But when i receive a message, mobile vibrates but no ringtone will be heard.
Kindly solve the issue.
Vivo Mobile India Customer Care's response, May 22, 2019
Verified Support
Hi Pradeeplohith, we have responded you through DM, we would request you to please check it.

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