[Resolved] Vivo Mobile India — apps crashing in vivo z1x

logicalpraveen

from Mumbai, Maharashtra

Address:

Patiala, Punjab, 140601

I have purchased vivo z1x last week. While using this mobile i am facing many issues like apps are getting closed automatically, battery is draining fast, mobile gets hanged anytime. When screen turns off, all apps stop working in the background. Unable to receive whats app or other apps messeges.
Even after 3 attempts i succeeded to submit my request as this page was also crashing so frequently.
I tried to resolve these issue by updating my mobile, but there is no system update available.

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Nov 16, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Vivo Mobile India Customer Care's response Hi logicalpraveen, sorry for the inconvenience caused. We have responded you through message, we would request you to please check it.

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Comments

Ranjit kumar Kundu

from Mumbai, Maharashtra

@Vivo_India

Ordered a phone @14th Oct from vivo official site. No shipment details yet. I got only one answer from the support team "Sir wait for 24 hours "
You will get the
shipment number/ resolution/a mail for it
Is this the real service standards of @Vivo_India ?

Vivo Mobile India Customer Care's response, Oct 18, 2019

Verified Support

Hi Ranjit, sorry for the inconvenience caused. In order to assist you regarding your concern, please share complete concern on our official support mail id that is [email protected]