[Resolved] Vivo Mobile India — bad experience in kolkata service center in emall 1st floor

Wasim Rashid

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700016

Just wanna share my bad experience in vivo service center in (129, 130, e mall, madan street, chandini chowk, kolkata, west bengal 700072).

I went there at 1.45 p. M they said you need to take token so i did there were like 30 peoples were sitting at the same time i was waiting for my token number call as the lady was dealing in the reception she was taking something around 10 to 15 minutes to deal with one client (Very very slow) my token number was 67 i waited there more then 2 hours in the middle i just went to washroom just for 3 mint and soon as i came back i ask one of guy who was just siting next to me that did they call my token num he said yes so i just went to that lady name sofia ask her when my token called i was not there n told her that i went to washroom
She even not aware of my token and she said again you have to wait
Dont how may peoples are waiting there for so long

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 30, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

Vivo Mobile India Customer Care's response Hi Wasim Rashid, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

Related Vivo Mobile India reviews

View all 1040 Vivo Mobile India Reviews

Comments

[email protected]

from Mumbai, Maharashtra

My vivo V5s is always showing notification o[censored]I not responding I guess this is because of new android upgraded version 7.0 noughat plz solve my problem I have not completed one year also by using this phone. Otherwise this phone is awesome this keeps on irritating me. It always keeps on hanging plz resolve the problem soon.

Vivo Mobile India Customer Care's response, Aug 1, 2018

Verified Support

Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]