[Resolved] Vivo Mobile India — Cash back issue

sonu2022

from Kolkata, West Bengal

Jun 30, 2022

Address:

Kolkata

I have purchased a phone (mrp was 29989rupees) on 02.01.2022. At the time of purchase i was informed that i will be getting 02 cashbacks within 120days i.e., 2500rupees and 1415rupees. As of now i have just received 01 cashback of 2500rupees and left with 1415rupees till now. I tried contacting vivo support via mail and call but no proper response. Just trying to pass from one person to another without any proper resolution.

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Jul 2, 2022

Complaint marked as Resolved

Seller helped me to solve it

Verified Support

Jul 01, 2022

Vivo Mobile India Customer Care's response Hi Sonu! Please share your complete concern along with the contact number on our official E-mail ID: [protected]@vivo.com so that our concerned team will assist you with the best solution.