As per Vivo terms and conditions the cashback should be completed just after 15 days post delivery. And in my case it has been more than 25 days but yet I haven't received the cashback.
On contacting vivo customer care team for the cashback they create it to a query and delays the time as much as possible each time I'm provided with a new time line each time. Here The query stands pending for a long time inspite of sharing several concerns also the executives there do not provide proper solution and keeps on prolonging the time and speaks what comes into their mind with fake assurance. I've recordings of the conversation which I would serve at the time it's required.
I want them to at least provide my assured cash back which was supposed to be credited in 4-5th of August 2021 but yet not completed.
Also I want a call back from higher executive to have a conversation ASAP.
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