[Resolved] Vivo Mobile India — Cash back not yet received

[email protected]

Jun 27, 2022

Address:

Narasannapeta, srikakulam

Hi Team,

I have purchased Vivo v23 mobile on cashback offer on 16/01/2022. While purchasing the mobile the shop person(Ramana, Joy mobiles, Srikakulam) promised that I will get cash back in 90days.
Almost 140days crossed, till now I didn't get any cashback and Didn't get proper response from shop owner and vivo person.

I think now a days vivo is running big scam through these type cashback offers.
Please help me on this.

Thanks
Santhosh
[protected]

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Jul 30, 2022

Complaint marked as Resolved

Verified Support

Jun 28, 2022

Vivo Mobile India Customer Care's response Hi Santhosh! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com
Our team will be happy to help you. Thanks!

Jun 28, 2022

Updated by [email protected] I am not able to read the email which you have given, it is showing as [protected]

Verified Support

Jun 29, 2022

Vivo Mobile India Customer Care's response Hi Santhosh! Please share your complete concern along with the contact number on our official E-mail ID: [protected]@vivo.com so that our concerned team will assist you with the best solution.