[Resolved] Vivo Mobile India — complaining about phone hang issues

Crafterina singhaltanya_

from Mumbai, Maharashtra

Address:

Sj-20 shastri nagar ghaziabad, Ghaziabad, Uttar Pradesh, 201002

I am using vivo v11 from last 6 months and after using one month i faced a lot of issues regaring phone hang. I also go to the service center of vivo where i get a replacement of my phone model but same issue i faced after using 1 month.
By using camera, gallery, playing videos and any of other applictions. I used to face lot of hang issues. Please help me out and give me a solution regarging this hang issue

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Jun 27, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

Vivo Mobile India Customer Care's response Hi Crafterina singhaltanya_, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number on our official mail id that is [protected]@vivo.com

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Comments

Abhay Mani Tripathi

from Mumbai, Maharashtra

My CPU is heating 70°c and my battery heating 40°c how I could save her heating

Vivo Mobile India Customer Care's response, Jun 18, 2019

Verified Support

Hi Abhay Mani Tripathi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]