[Resolved] Vivo Mobile India — face lock problem with vivo v11 pro | |||
I purchased vivo v11 pro phone few months back. Very bad experience with vivo v11 pro face lock feature. Lock opens with even my brother's face. If this is a bug, it can also open with some other person'e face too. I am feeling my phone will be at high risk in terms of security. Can some one help me in terms of how can i contact vivo and get this fixed? I want to take this to vivo higher management, since this is very serious issue and my highly sensitive information is at stake. Was this information helpful? | |||
Apr 23, 2019 Complaint marked as Resolved Vivo Mobile India customer support has been notified about the posted complaint. Verified Support Mar 22, 2019 Vivo Mobile India Customer Care's response Hi Chaitanya Rathi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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