[Resolved] Vivo Mobile India — faulty display

JinEsh ThAker

from Ahmedabad, Gujarat

Address:

Kheda, Gujarat, 387001

I bought vivo y81 model from sales india nadiad, gujarat on 16/12/2018 i was using that handset on 14/01/2019 and touch screen stoped working instantly while that handset was in my hands now on 16/01/2019 i visited vivo service center after two holiday and they tell me that it has been 32days and peace cant be replaced so now i have to keep this faulty piece. Piece not damage at all checked by service center

Was this information helpful?

No (0)

Yes (0)

Feb 19, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2019

Vivo Mobile India Customer Care's response Hi JinEsh ThAker, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

Related Vivo Mobile India reviews

View all 1040 Vivo Mobile India Reviews

Comments

Ratna k

from Aurangabad, Maharashtra

Hello I lost my new phone model Vivo 9pro. Phone is switched off mode. Now now can I trace my phone. Any salution suggest me I to track that phone

Vivo Mobile India Customer Care's response, Jan 19, 2019

Verified Support

Hi Ratna k, we are sorry to hear this. Kindly visit the nearest police station and file an FIR.

AbhiLovesjanu

from Talbahat, Madhya Pradesh

When i use double sim then it takes more than 1 monute to connect any call someting cll aap not responding and mobiles work slowly...my handset is vivo v11 pro, 1.5 month old only and i am facing such problems...very dissapointing with it

Vivo Mobile India Customer Care's response, Jan 19, 2019

Verified Support

Hi AbhiLovesjanu, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Sammyyagami

from Kolkata, West Bengal

Why did vivo's recent update remove the golden ratio spiral feature in camera.Its a very useful feature to photography and also the wide range of filters have also been reduced.