[Resolved] Vivo Mobile India — hardware or software problem

Shubham Kamal

from Ranchi, Jharkhand

Address:

Patna, Bihar, 800003

I purchased vivo v9 recently because it had a gyroscope sensor in description and i watch 360 degree videos. Turns out it is super jerky and messy. It shakes even when smartphone is kept still. While using it in a headset it doesn't even follow the head movement. Gives me dizziness and i am really disappointed with the experience. Please fix my issue and contact me as soon as possible.
Please help me out.

Regards

Was this information helpful?

No (0)

Yes (0)

Oct 3, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2018

Vivo Mobile India Customer Care's response Hi Shubham Kamal, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

Related Vivo Mobile India reviews

View all 1040 Vivo Mobile India Reviews

Comments

Ashu Ali Khan

from Gurgaon, Haryana

My name is Ashu Ali i lost my mobile in Jaipur can u find my mobile its 4 month old ... Imei no is [protected], imei no2 is [protected].. Vivo 1723.. I will give u 3000/reward ...

Vivo Mobile India Customer Care's response, Sep 5, 2018

Verified Support

Hi Ashu Ali Khan, we are sorry to hear this. Kindly visit nearest police station and file an FIR.