[Resolved] Vivo Mobile India — I'm complaining about vivo 1610

[Resolved] Vivo Mobile India — I'm complaining about vivo 1610

A alu gobi

When i bought vivo phone it was good indeed way better than other smartphone's but the problem starts when i update the latest version, now my vivo phone has poor network connection so at first i thought something was wrong with my sim but it was nothing wrong with my sim because i've tried my sim card on my other phone and it works fine (Running 3-4 mb/s) and now i can't even play online games on my vivo 1610 so vivo mobile india please fix this... Was this information helpful? No (0) Yes (0)
Nov 16, 2018 Complaint marked as Resolved Vivo Mobile India customer support has been notified about the posted complaint. Verified Support Oct 16, 2018 Vivo Mobile India Customer Care's response Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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Comments

Atishay123

from Delhi, Delhi

App encryption is not working; after enable app encryption for example if we open album after enabled app encryption no fingerprint is required.
Privacy isn't secure no apps open with fingerprint even after enabled app encryption.
I think you check it and correct it
THANK YOU

Vivo Mobile India Customer Care's response, Oct 16, 2018

Verified Support

Hi Atishay123, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Hebsiba Baskar

from Kottayam, Kerala

When I am trying to switch camera from front to rear it shows the message as "Another Camera Broken Cannot Switch ".

Vivo Mobile India Customer Care's response, Oct 16, 2018

Verified Support

Hi Hebsiba Baskar, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Yashikasharma

from Visakhapatnam, Andhra Pradesh

Please I Need A Good Theme Store..
As I'm Not Satisfied With This Store..
I Need More Themes, Wallpapers, Etc..
Even I Want To Make Folder In Hidden Photos..
Can I Get A Good Theme Store And A Option To Make Folders In Hidden..!
I Hope You Will Respond Soon..
Waiting For Your Reply..
Thankk You..!

Vivo Mobile India Customer Care's response, Oct 17, 2018

Verified Support

Hi Yashikasharma, thank you for sharing the precious feedback. We will propose it to the concern department.

Praveen Anto Keettikkal

from Calicut, Kerala

In vivo y69 mobile same complete is repeating 3 times before warranty period ends (6 month). and i had gone to 2 service centre.
bangalore (jalahalli and indhiranagar).
this vivo company is a waste company.
very bad service. this company is wasting my valuable time. am a handicapped person.

Vivo Mobile India Customer Care's response, Oct 19, 2018

Verified Support

Hi Praveen Anto Keettikkal, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]