[Resolved]  Vivo Mobile India — network problem

Address:Sunhadranagar, 423601

I owns a vivo v5, it has network problems like it only catches 4g network of jio. When i insert my airtel and vodafone sim, it only shows 3g (H+), despite i have full 4g network of airtel and vodafone, i inserted them in my galaxy j7 max, the problem is only in vivo v5, please help me as i want to change sim as jio doesn't work properly. There's no chance that i will get 4g signal for airtel and vodafone in vivo.
Help me regarding this.
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
May 12, 2019
Vivo Mobile India Customer Care's response
Hi Authentic pRAtik, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivo.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    803
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information