[Resolved] Vivo Mobile India — not able to pick call

Guri462646

from Noida, Uttar Pradesh

Address:

hardochannia road prem nagar, Gurdaspur, Punjab, 143521

Dear team

I have buy a vivo y91 mobile handset on 30/april/2019. I am not pick call since i have purchased. When i am click on pick button but it can not pick it can still ringing. Kindly exchange my phone other wise i have put a legal action because i have purchas 5 days back. Kindly do it on urgent basis. Thanks

Regards
Gurwinder singh
[protected]

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Jun 9, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

May 05, 2019

Vivo Mobile India Customer Care's response Hi Guri462646, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your location on our official mail id that is [protected]@vivo.com

May 06, 2019

Updated by Guri462646 Dear

my location is district Gurdaspur state is punjab.

Regards
Gurwinder singh
M- [protected]

Verified Support

May 07, 2019

Vivo Mobile India Customer Care's response Hi Guri462646, kindly share your location on our official mail id that is [protected]@vivo.com

May 08, 2019

Updated by Guri462646 Dear

i have already send my location on your official mail [protected]@vivo.com. today i have sent it again. its 5 days gone but no action will be taken on your side. Its is your service. No phone call and not any satisfaction revert on your end. I have replace my phone.

Regards
Gurwinder singh