[Resolved] Vivo Mobile India — phone tracking

vijju venkatesh

from Hyderabad, Telangana

Address:	Rangareddy, Andhra Pradesh, 500079
Website:	consumer complaints

Hi this venkatesh i bought a new phone vivo 1610 last 7 months back. But last 3 months onwards am facing problem with phone it is always strucking. Even when i get a incoming call i am unable to pick the call. There is no third party applications still phone strucking. And i did not play games also. Only inbuilt apps are there and am using only whats app thats it.

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Dec 5, 2017

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Nov 03, 2017

Updated by vijju venkatesh hi this venkatesh i bought a new phone vivo 1610 last 7 months back. but last 3 months onwards am facing problem with phone it is always strucking. even when i get a incoming call i am unable to pick the call. there is no third party applications still phone strucking. and i did not play games also. only inbuilt apps are there and am using only whats app thats it.

Verified Support

Nov 03, 2017

Vivo Mobile India Customer Care's response Hi vijju venkatesh, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

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Comments

Bhushan Sinnarkar

from Pune, Maharashtra

In any vivo mobile while we on call and then we press lock button to lock screen it doesnt lock the screen.scrren turn on automatically when we took mobile faar from face.its always happened when we call someone or receive someones call.

Vivo Mobile India Customer Care's response, Nov 9, 2017

Verified Support

Hi Bhushan Sinnarkar, please share your contact number and details on our official mail id that is [email protected]