[Resolved] Vivo Mobile India — poor service from your dealer

Minnie Hansika

from Arcot, Tamil Nadu

Address:

Krishnagiri, Tamil Nadu, 635109

The glass was broke and when we went to your dealer, they changed the complete display charging as rs. 2800. They never gave it at the right time though. Made us walk to and fro for so many times. After they changed the display, speaker is not working. When we took it back, they said they have forgotten to fix the speaker. And today they got it to fix the problem. And again the same drama. They were not able to rectify it and now saying some other problem. We need a day or we have to take it to krishnagiri. What should we do? Take some action. Thanks in advance.

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Jul 13, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2018

Vivo Mobile India Customer Care's response Hi Minnie Hansika, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Comments

Metoo Toome

from Bengaluru, Karnataka

Phone has been working great last 10 months But phone voice suddenly reduced drastically for both incoming and outgoing calls, please help.
Normal videos works great. Both incoming and outgoing calls works with headphones as well but the sound issues only when without headphones.
Email:[protected]@gmail.com

Vivo Mobile India Customer Care's response, Jun 13, 2018

Verified Support

Hi Metoo Toome, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Banna Jai Singh Rathore

from Tonk, Rajasthan

My phone is very heating.

Vivo Mobile India Customer Care's response, Jun 18, 2018

Verified Support

Hi Banna Jai Singh Rathore, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

sureshuma

from Dirba, Punjab

My vivo v3 phone is lost before one hour pls find out and lock my phone mac id is 2409:4055:595:3589:62e9:b369:7bad:9e58, an yearly action is requested becaous my hole family details are in saved my phone memory and photos to be saved in my phone memory

Vivo Mobile India Customer Care's response, Jun 18, 2018

Verified Support

Hi sureshuma, we are sorry to hear this. Kindly visit the nearest police station and file an FIR.