[Resolved] Vivo Mobile India — problem is not getting fix | |||
Hi team Iam vineet malhotra i bought vivo y 69 in feb 2018 because of the performance of Vivo handsets its been 5 months iam using ViVo Y 69 Its is not worthfull total waste of money because the moment i bought the phone after 20 Days i got a problem its start getting hang i thought its a common problem in Anroid but after that it gets more hang with saying System Ui is not responding then i switch off the phone and then only able use the handset i visited the place from where i bought the handset 6 times every time gentleman of Vivo says kindly delete pic and videos which is from whats app but one Question i always ask him what is the storage of Vivo y 69 answer is 32 Gb and lately he said go to service centre i visited vivo service centre on 16/7 my jobsheet no is :AINDL[protected] . They said there is a software problem i left my phone for 2 hrs at the service centre after that i started using my phone within next 2 hours i faced the same issue And i visited on 17/7 to vivo service centre at rohini sec 3 i reach there by 4:30 there was a lady named Babita she said time is 4:30 i will not give you token i request her i took half day from office because for phone and you said you come tommorow the way she told me it was very Rude i do not appreciate that .she is the representative of Vivo . Now iam Harrased By Vivo Y69 handset and in Future i will not buy and suggest any body to Buy Vivo because they have no values for the customer they keep on selling phones but after sales service is pathetic. Vineet Malhotra [protected], [protected] Email : [protected]@gmail.com Was this information helpful? | |||
Aug 31, 2018 Complaint marked as Resolved Vivo Mobile India customer support has been notified about the posted complaint. Verified Support Jul 18, 2018 Vivo Mobile India Customer Care's response Hi Vineetmalhotra, kindly wait for sometime, we will get back to you shortly.
Verified Support Jul 29, 2018 Vivo Mobile India Customer Care's response Hi Vineetmalhotra, as per the telephonic conversation, you have already got the information regarding your concern.
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4 Comments | |||
Comments
iam waiting for your response
Reply
1 phoan auto ristart
2 camera auto closs
3 whatsapp error
I m suffring a problem with my mobil phon
I vistet to vivo care but my problem is still not resolve they did too much taime i hed loss 800/-rs per day 'i hed vested 2 days
2 camera auto closs
3 whatsapp error
I m suffring a problem with my mobil phon
I vistet to vivo care but my problem is still not resolve they did too much taime i hed loss 800/-rs per day 'i hed vested 2 days
Mohsim M Pathan Pathan's reply, Jul 12, 2018
Phoan auto ristart
Camera auto closs
Whatsapo error
Camera auto closs
Whatsapo error
Vivo Mobile India Customer Care's response, Jul 19, 2018
Verified Support
Hi Mohsim M Pathan Pathan, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
I purchased vivo v9 for 19896. I converted in to emi while purchasing in statement i have to pay 2370 for 9 months it will become total cost 21330.i purchased for no cost emi (icici bank credit card) .as per the cost 19896 my emi wil be 2210 .kindly solve the problem. I attached my email invoice here.
Vivo Mobile India Customer Care's response, Jul 20, 2018
Verified Support
Hi Aswathy As, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
My phone Vivo v9 jo ki Main 3 mahine Pehle kharida tha uski touch display combo khatam ho gaya please request me replacement touch display handset
Vivo Mobile India Customer Care's response, Jul 24, 2018
Verified Support
Hi Tansan, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
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