[Resolved]  Vivo Mobile India — receiving wallets instead of vivo y15

Address:A/p- Koulage Tal-Kagal Dist-Kolhapur, Kolhapur, Maharashtra, 416235

I m selected for your lucky number contest and company send vivo y 15 mobile but i didn't receive mobile, instead of that i received wallets of 100 rs. But i had pay 3500 rs. For mobile. I complained to particular company officer. More than 10 days passed but still i didn't get my money back or not receiving mobile. It's completely cheating with us. If my problem is not solve, then i should go for further action.
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Mar 14, 2020
Complaint marked as Resolved 
Verified Support
Feb 12, 2020
Vivo Mobile India Customer Care's response
Hi Rohit, thank you for reaching out to us. In order to assist you regarding your concern, please share your concern and contact number on our official mail id that is [protected]@vivo.com
Complaint comments 

Comments

My mobile phone is lost. it was vivo (vivo 1901) IMEI no. [protected]..
please help me to find it..
Vivo Mobile India Customer Care's response, Mar 11, 2020
Verified Support
Hi mittalmittal, sorry to know this. In order to assist you regarding your concern, please share your concern with an active contact number and address on our official mail id that is:- [email protected]
I am using Samsung wireless earphones. Till yesterday using Bluetooth I connected it. But from today morning Bluetooth unable to connect earphones. I reset all settings twice, but no use.I checked earphones with other phones.It is working properly. Problem is in vivo phone of me. What to do? Please solve it
Vivo Mobile India Customer Care's response, Mar 17, 2020
Verified Support
Hi, sorry for the inconvenience caused to you. In order to assist you regarding your concern, please share your complete details on our official mail id that is [email protected]

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