[Resolved] Vivo Mobile India — regarding mobile phone v9
H
Hrithikguptaa123
from Dirba, Punjab
Address:
Sangrur, Punjab
I am vivo customer i buy vivo v9 in april and after few weeks i came to know that there is dead pixels in mobile. I contact the customer care and after few discussion i replace my mobile phone. From that date toll that date mobile was good but sometimes hang. From 2 days i noticed that there is display problems. When i contact vivo care in my city he told me that my shop will be closed for 2 months if it is urgent you can contact sangrur vivo care. Listen vivo company i can't go anywhere this is your problem not mine. I give you 2 day if my problem not solves i file case in consumer court against vivo company. I want company for wastage of my time, delay in my work, unable to use mobile properly etc. I wants 2 mobile phones from vivo name vivo nex and vivo v11 pro as compensation. So that this problem can't be repeated again by vivo. I am waiting for your answer.
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Jan 9, 2019
Complaint marked as Resolved
Vivo Mobile India customer support has been notified about the posted complaint.
Dec 06, 2018
Updated by Hrithikguptaa123 Also my phone is in warrant
Dec 06, 2018
Updated by Hrithikguptaa123 Warranty
Verified Support
Dec 06, 2018
Vivo Mobile India Customer Care's response Hi Hrithik, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
Dec 06, 2018
Updated by Hrithikguptaa123 Check your mail
Dec 07, 2018
Updated by Hrithikguptaa123 No one pay attention Yet on my Complaint.
Such Satisfaction from vivo I can't expect.
Verified Support
Dec 08, 2018
Vivo Mobile India Customer Care's response Hi Hrithik, we have respond you in inbox, kindly check so that we may help you accordingly
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