[Resolved]  Vivo Mobile India — Regarding refund money of Vivo T1 Pro

Address:vivo Mobile India Private Limited. TEC-1, TEC-2 , World Trade Center Noida, Plot No. TZ-13A, Techzone (I.T. Park), Greater Noida, Uttarpradesh

Respected sir/Madam,
I have ordered vivo t1 pro mobile online from official website of vivo mobile company on 10/5/2022.after receiving the delivery of that mobile on 15/5/2022, while I was unboxing mobile and checking the mobile, I noticed the white colored small manufacturing defect dot on the camera module of mobile.Immediately after that I went to Vivo Service Center Baramati around 6 pm and showed mobile. then they told me that there was a manufacturing defect and asked me to call the company.Then I called the company and told them about the issue But the company asked me to send all the issues in an company's email and then I sent all the information in the email and asked for my refund saying that I did not want this mobile. However I have not yet received my refund from vivo company, it is my humble request that you help me to get my money back.Thank you.
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Jun 23, 2022
Complaint marked as Resolved 
Verified Support
May 23, 2022
Vivo Mobile India Customer Care's response
Hi Vaibhav! Please share your complete concern along with the contact number on our official E-mail ID: [protected]@vivo.com so that our concerned team will assist you with the best solution.
Complaint comments 

Comments

My order id is[protected]
I have canceled my order but I haven't received refund. I canceled my order before 12 days

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