[Resolved] Vivo Mobile India — Services

[email protected]

from Surat, Gujarat

Address:

East Godavari, Andhra Pradesh, 533006

I am the most dis satisfed customer of VIVO company by purchasing, mobile model no VY51L. I purchased VIVO mobile MODEL VY51L in 07/16, several times I faced operational problems and approached the customer service center and updated the software and the problem was not solved till date.
Now again the mobile has got the problem of caller picture and tone, and approached the service center and we did not got positive response from the service center. If I doesnot receive any response from the company side within 48 hours, I am forced to approach district consumers forum and proceed legally, and I also inform to media about the incident.
address:
TG Satyanarayana
Hno 2-56, Opp: Amma Bazar,
Main Road, Indrapalem, Kakinada 533006,
Contact Phone [protected], [protected]..

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Apr 30, 2017

Complaint marked as Resolved

Verified Support

Mar 29, 2017

Vivo Mobile India Customer Care's response Hi Satyanarayana, as per the telephonic conversation, please visit the service centre, so that we can help you accordingly.

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Comments

Vadisherla Satyanarayana

from Visakhapatnam, Andhra Pradesh

Dear Sir/Medam,
I am V. Satyanarayana, Husnabad, Dist: Siddipet, Telangana State. I had lost my Vivo Y51L on 24/03/2017. I purchased that mobile on 08/03/2017. Please help me to track my mobile. IMEI no's : 1) [protected], 2) [protected]

Vivo Mobile India Customer Care's response, Apr 3, 2017

Verified Support

Hi V.Satyanarayana, please share your contact number and details on our official mail id that is [email protected]