[Resolved]  Vivo Mobile India — software update problem

Hii, i bought vivo y51l mobile 2 years back, but i didn't get any volte update. But my friend got update. What's the problem. If the update is available please notify me or tell me what to do to get update. If there is no update availabe please consider this and try to get update. This is the major problem of vivoy51l mobile users. Please send me the solution to this.
Was this information helpful?
No (0)
Yes (0)
Oct 22, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2018
Vivo Mobile India Customer Care's response
Hi Prasad040, thank you for contacting Vivo India. Kindly visit at Vivo service centre with handset's bill & take data backup of handset in order to update Vivo Y51L in VoLTE. Please click on the below mentioned link to get the address of service centre: https://www.vivo.com/in/support/support-info#/in/support/service-center
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    803
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information