[Resolved] Vivo Mobile India — v7 plus / alarm is not working properly

Mahiyakale

from Bengaluru, Karnataka

Address:

560037

I bought vivo v7plus one year back since then the alarm is not working properly. I mean i have kept some tunes for my alarm but only vibration is coming. The songs or any tunes i have kept are not coming.

I have selected songs to my alarm so that i can wake up but those songs are not ringing during alarm only vibrations are coming.

Is any one facing the same issue?

Please fix this.

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Jul 25, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2018

Vivo Mobile India Customer Care's response Hi Mahiyakale, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com

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Comments

Mahiyakale

from Bengaluru, Karnataka

I have still not got any updates from vivo consumer customer care people.very worst thing to see.more than week I raised this issue.

Vivo Mobile India Customer Care's response, Jul 1, 2018

Verified Support

Hi Mahiyakale, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]