[Resolved]  Vivo Mobile India — Vivo s1pro navigation/map not working

Address:Residence:ANANTNAG, J&K, INDIA 192101 Office BARAMULLA, J&K INDIA 193101

Sir/madam
It is intimated that my handset VivoS1 pro is facing issue everywhere since last 5 to 6 months as detailed below:
Non functioning of Map navigation due to voice error told as"GPS SIGNAL LOST".

Called and contacted customer care number many times but despite hectic efforts and troubleshooting advised by customer care end with no fruitful result and the issue is as it is and as it was.

My handset details IMEI, warranty etc are attached herewith.
Please suggest remedy measures to resolve the issue at the earliest as in the recent tech era Navigation/Map is of Great importance for daily use. Further I have never been advised to visit the Service centre.

if the undersigned has to visit Service Centre kindly raise a ticket at your end for early and easy resolution of my issue at the earliest at any authorised Vivo Service Centre that too free of charges.
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Nov 28, 2022
Complaint marked as Resolved 
Verified Support
Oct 27, 2022
Vivo Mobile India Customer Care's response
Hi Ishfaq, sorry for the experience you had. We will surely help you regarding this. Kindly share your query on our social media pages Facebook, Instagram, Twitter, mail us at [protected]@vivo.com or call us on our customer care toll-free number[protected]/[protected], so that, we may help you in a better way.
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