[Resolved]  Vivo Mobile India — vivo v11 mobile charger explode

Address:627002

I bought this mobile with charger on 6/11/2018. Today i heared a great explode sound around my home and sudden current break down. After some i notice my charger and data separated. Then i connected them together and switch on the charger at my friends place and found their is no power supply. After the that i noticed the burnt on the cable and chord. And found the reason for blast and shutdown is because of charger explosion. I didn't get any wound because of god's grace. But still i can't get out from that explosion trauma. I even felt hard to sleep because of that incident. There is a possibility of great disaster. I am not even in the sense while that blast happen. I don't even have small bit of idea that the charger might become an explosive stuff.
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Dec 8, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
Vivo Mobile India Customer Care's response
Hi Armstra Junoly, sorry for the inconvenience caused. We have responded to you through inbox, please check.
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Just now I take a look at this complaint. I didn't get any responses regarding this issue.

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