[Resolved] Vivo Mobile India — vivo v5 plus otp issue

Suman Shekhat

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110075

I'm not receiving otps from almost all applications including financial apps and social media apps on my vivo v5 plus handset which i purchased last february.

Whenever i use the sim in another phone, i don't face any problem. This phone is turning worthless to me for the exact same reason.
Please help in this regard as i'm thinking o[censored]pgrading my phone to latest vivo v9 but these problems are scaring me to invest that amount in vivo again.

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Oct 24, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2018

Vivo Mobile India Customer Care's response Hi Suman Shekhat, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com