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Vivo Mobile India

[Resolved]  Vivo Mobile India — vivo v5s always restarting all of sudden

Address:Hyderabad, Andhra Pradesh, 500081
Website:Consumer complaints

I have been complaining since i have bought this mobile 2 months back. There is no software update and at least no minimum software functionalities. At least the software is not stable. What the hell guys? Really vivo is worst at its quality. Spending huge amounts for mobiles like this is really painful for the buyers. No proper service and no proper updates. Don't you feel ashamed off for troubling people?
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Oct 27, 2017
Complaint marked as Resolved 
The problem is not yet resolved and how can they mark it as resolved?
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Vivo Mobile India Customer Care's response Hi Nikhiladitya, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
Oct 14, 2017
Updated by Nikhiladitya [protected]@gmail.com and number is [protected]
Verified Support
Oct 18, 2017
Vivo Mobile India Customer Care's response Hi Nikhiladitya, as per the telephonic conversation, we will get back to you shortly at your convenient time.
Verified Support
Oct 19, 2017
Vivo Mobile India Customer Care's response Hi Nikhiladitya, as per the telephonic conversation, we will get back to you by tomorrow.
Verified Support
Oct 20, 2017
Vivo Mobile India Customer Care's response Hi Nikhiladitya, as per the telephonic conversation, required information has been provided to you.
Oct 23, 2017
Updated by Nikhiladitya Nothing required service is provided. Worst service I would rate. I went for service center for the problem I faced but they didn't even do anything. They said they changed the mother board but they didn't. How come the IMEI number be same if you change mother board? They unscrewed the screws and didn't even screw the screws and delivered to me. In return they added another problem along with the existing problem. This is Horrible. Is this what I get for my 18000 bucks? Just take away this mobile. I don't need it.
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Comments

I am vivo v1 model user. It is lte supported mobile. I want to convert it into volte.
So i request you to kindly provide an update so that i could convert my cell phone from lte to volte.
Reply
Vivo Mobile India Customer Care's response, Oct 19, 2017
Verified Support
Hi swatiss, please share your contact number and details on our official mail id that is [email protected]

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