[Resolved]  Vivo Mobile India — vivo v5s-gold, there are many bugs in the mobile

Address:East Godavari, Andhra Pradesh, 533101
Website:www.customercomplaints.in

I am using this vivo v5s only from a month... My problems are

1. When i clear recents ram is getting released and not the apps
2. The apps which are locked under systems applock are not asking a password everytime... If i open an app now and close it... It is not asking password for that app till an hour...
3. When i am using some app and typing something... The app is suddenly getting shut down and all the text is going away... I have to type all the text all over again...

Please resolve these bugs and send us an update asap...
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Sep 10, 2017
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2017
Vivo Mobile India Customer Care's response
Hi Grusha Kaur Sahni, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
Aug 03, 2017
ranger ranjeeth's response
my vivo v1 settings of network system is converted into lte to volte.
Verified Support
Aug 09, 2017
Vivo Mobile India Customer Care's response
Hi ranger ranjeeth, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
Complaint comments 

Comments

Before 4 months i bought vivo v5 at that time there was a little bit problem in touch but now its increase sometimes touch not working and some its working without touch . i also send dis ph to service centre but they do nothing still phone working not gud.still that problem occure.

Vivo Mobile India Customer Care's response, Jul 26, 2017
Verified Support
Hi Namita Walia, please share your contact number and details on our official mail id that is [email protected]
Theme never be upadated like other phone
Vivo Mobile India Customer Care's response, Aug 7, 2017
Verified Support
Hi Abhishek Chaurasiya 5566, please share your contact number and details on our official mail id that is [email protected]
Sir / madam
Sir I need connector for my mobile vivo phone but I don't no the model of the phone I need single which ll support for my phones. And email I'd is:[protected]@gmail.com

I have photo of my phone and detail of my USB connector that which type I need. So please help me sir

Vivo Mobile India Customer Care's response, Aug 9, 2017
Verified Support
Hi Vslkumar, please share your contact number and details on our official mail id that is [email protected]
My phone model is vivo v1.
it one accepted the lte network so I went change lte network into volte.
so please covering my phone network settings lte into volte.
so I you my sim card much easier,
because my sim card accepted only the volte network system.
so please converted lte network into the volte network system.
thanking you...by
Vivo Mobile India Customer Care's response, Aug 9, 2017
Verified Support
Hi ranger ranjeeth, please share your contact number and details on our official mail id that is [email protected]

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