[Resolved]  Vivo Mobile India — vivo v9 plus

Address:Faridabad, Haryana, 121003

Date of incident : 5th september, 2018

Client number : [protected]

Full description of the incident : brand new vivo handset v9+ not working.
Bought it on 20th august, 2018 from amazon and suddenly it has stopped working, not getting on, not taking charge... Unable to understand what has happened.

Desirable resolution : replacement of the handset as early as possible.

A very bad customer experience i must say.
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Oct 9, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2018
Vivo Mobile India Customer Care's response
Hi Raju, we tried to contact you many times but the provided number was not reachable. In order to assist you regarding your concern, please share your alternate contact number and location on our official mail id that is [protected]@vivoglobal.com
Complaint comments 

Comments

The new system update in vivo y69
Is highly draning my battery life.
Please check this issue.
Vivo Mobile India Customer Care's response, Sep 12, 2018
Verified Support
Hi Praveen Gunnam, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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