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Vivo Mobile India

[Resolved]  Vivo Mobile India — vivo v9 youth earphone connector not working

Address:Jaisalmer, Rajasthan

I brought the vivo v9 youth phone before 3 months and now the ear phone connector is not working. I went to the service centre they say that change lower parts of the phone. How this happens within three months i trust company and the product and happens like this. I didn't use ear phone much then why did it happens. Please give me the solution. What should i do...?
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Oct 17, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2018
Vivo Mobile India Customer Care's response Hi alwinandrus, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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Comments

[protected]
Service centre service centre is very very wrong word for me
Reply
comrahul19's reply, Sep 13, 2018
My touch is not replace
Vivo Mobile India Customer Care's response, Sep 19, 2018
Verified Support
Hi comrahul19, sorry for the inconvenience caused. Kindly wait for sometime, we will get back to you shortly.
Vivo Mobile India Customer Care's response, Sep 22, 2018
Verified Support
Hi comrahul19, as per the telephonic conversation, please visit the service centre, so that we may help you accordingly.

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