[Resolved] Vivo Mobile India — Vivo x60 pro

Mramen M

Aug 9, 2021

Address:

Chennai

Hi Team,
I am disappointed with the Vivo x60 pro.
I bought this because of the Zeiss camera. The amount paid for this phone doesn't justify the quality of the selfie cameras..especially the night selfie worst output. Getting foggy background.
If I am taking videos/photos more than 15mins phone gets overheated. I can't hold the phone in my hand
I want to know any return and refund policy is available. Or plz provide a better camera & heating update.
50k is not worth .I totally wasted my money into this phone.

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Sep 14, 2021

Complaint marked as Resolved

Aug 09, 2021

Updated by Mramen M Hi Team,
I am disappointed with the Vivo x60 pro.
I bought this because of the Zeiss camera. The amount paid for this phone doesn't justify the quality of the selfie cameras..especially the night selfie worst output. Getting foggy background.
If I am taking videos/photos more than 15mins phone gets overheated. I can't hold the phone in my hand
I want to know any return and refund policy is available. Or plz provide a better camera & heating update.
50k is not worth .I totally wasted my money into this phone.
Vivo x60 pro

Verified Support

Aug 10, 2021

Vivo Mobile India Customer Care's response Hi there, we apologize for the experience you've had. Please share your complete concern with your contact details and location on our official mail id that is [protected]@vivo.com
Our team will be happy to help you. Thanks!