I bought Vivo Y 19 from secunderabad telangana for Rs 15, 000. I went to the shop bought it as it fit my budget and colour. I am attaching photos of the phone. Nothing is mentioned on the box. I paid for it. When I opened the box, I was shocked as there were no ear phones and nothing was mentioned on the box, neither the shop keeper told me. I was in a hurry to buy one. The Vivo company should mentioned on the box what is inside the box. Every customer cannot go through the website to know it. At least the customer can read it on the box and decide or the shop keeper should enlighten the customer. He said, it is a very good piece. Whose fault it is ? I say VIVO is a cheater, dodger. Even a cheap phone has earphones ans I expected the same. I want vivo to provide me with a earphone as I paid a good bit for it. I want justice in my case.
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