[Resolved]  Vivo Mobile India — Vivo Y21 Call not received

Vivo team,
Today we have submitted our handset to the vivo service center, in the evening talk to the service engineer on the phone, he says that there is no problem with the phone.

But the incoming call is not received, the video of which is attached in the mail, the handset hangs automatically and turns off hand set.

Vivo team is requested to understand the customer problem and solve it properly.

You tell the service engineer to check the handset properly, give the correct update to the company, do not waste the customer's time and money.

Regards

Sudheer Shukla
[protected]
Lakshmanpur Colony Sultanpur
Uttar Pradesh 228001
Was this information helpful?
No (1)
Yes (1)
Nov 4, 2021
Complaint marked as Resolved 
Verified Support
Oct 02, 2021
Vivo Mobile India Customer Care's response
Hi there! Sorry for the experience caused. Please connect with us via our official E-mail ID: [protected]@vivo.com with complete concern, so that we may assist you with the best.
Thank you!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    803
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information