[Resolved]  Vivo Mobile India — vivo y55s is getting hang and restart automatically.

Address:Ahmedabad, Gujarat, 380051

Hello,
I've purchased y55s 1.5 years back. The phone is getting restart even when there is a call going on. The phone hang 10-15 times a day. It is very irritating when there is an important call going on and the phone stopped working. I show this to vivo service centre ahmedabad. They said to put my phone for at least 15 days which is also very harassing. Kindly provide me solution in time.
Was this information helpful?
No (1)
Yes (1)
Dec 14, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Vivo Mobile India Customer Care's response
Hi JatinBhatt79, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
Complaint comments 

Comments

Many issues in vivo v11 pro service centre is very bad service camera not work propely display issues service centre have many scratches in my mobiles shri ram tower sadar service centre
Badalkuhikar's reply, Nov 4, 2018
I have puchases vivo v11 pro night camera pics is very poor display problem i had submit my phone in service centre my handset is very good condition but they have some scratches in my mobiles and camera glass they have not replacement of my mobile
Service centre shri ram tower sadar nagpur
My mobile number is 8999130262
Vivo Mobile India Customer Care's response, Nov 15, 2018
Verified Support
Hi Badalkuhikar, we tried to contact you many times but the provided number was not contactable. Please share an alternate number, so that we can provide you the information.
Yeah well...in vivo v7 basic model(1718) i had problem with it ...i had installed very few apps after installing very few apps the internal storage of the memory is decreased...like even after downloading 10 mb apps it showing me the storage is full with that problem i can't instal other apps
Vivo Mobile India Customer Care's response, Nov 16, 2018
Verified Support
Hi Rakesh Kanna, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    198
    Resolved
    803
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information