[Resolved]  Vivo Mobile India — VIVO Y73 phone

The phone is having issues right from the date of purchase... The OTT apps does
not work and all the time the videos are in " Loading " stage... Have done all the
troubleshooting like system reset, factory reset, switch on/ off but the problem is
recurring and is not going away. Internet speed or connection is not the problem
+1 photos
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Aug 6, 2021
Complaint marked as Resolved 
Jun 27, 2021
Updated by Piyush Mukerjee
Phone not allowing OTT apps to stream media
Verified Support
Jun 27, 2021
Vivo Mobile India Customer Care's response
Hi Piyush, we sincerely apologize for the unfortunate experience that has happened. Please share your complete concern with your contact details and location on our official mail id that is [protected]@vivo.com
Our team will be happy to help you. Thanks!
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