[Resolved]  Vivo Mobile India — vivo z1x app crashing all the time

Address:211013

I recently purchased vivo z1x from flipkart, from day 1 iam facing problems like apps crashing and data not copying from laptop
I contacted customer care, they said to factory reset, i tried it several time but this problem is not resolved.
Please do something about my problem.
Because this is my new phone and iam facing such issues.
Please resolve it
Was this information helpful?
No (0)
Yes (0)
Nov 17, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Vivo Mobile India Customer Care's response
Hi Shub7788, sorry for the inconvenience caused. We have responded you through message, we would request you to please check it.
Complaint comments 

Comments

I bought Vivo Z1X on 05.10.2019 through Amazon. From the next day I am facing the issue of application crashing mainly " album ", " You-tube ". Right now I had seen in this two application only.

Kindly do the needful to resolve this issue.
Vivo Mobile India Customer Care's response, Oct 14, 2019
Verified Support
Hi Magikk, sorry for the inconvenience caused. We have responded you through message, we would request you to please check it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vivo Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    1040
    Pending
    199
    Resolved
    802
    Vivo Mobile India Address
    Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003
    View all Vivo Mobile India contact information