[Resolved]  Vivo Mobile India — vivo z1x crashing of app automatically

Hi,
I recently bought a vivo z1x 64gb variant, while playing music app automatically crashing and music stops i've tried different apps gaana, saavn, even inbuilt music app also getting crashed. After screen time outs it's closing randomly sometimes closes after 2min sometimes after 5 mins. Please look after the issue. I've tried contacting vivo customer care service they asked me to factory reset my mobile after doing it also problem not yet solved
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Nov 20, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Vivo Mobile India Customer Care's response
Hi, sorry for the inconvenience caused. We have responded you through message, we would request you to please check it.
Oct 17, 2019
Updated by [email protected]
My issue is not resolved yet
Since it is more than 48 hours of complaint
Verified Support
Oct 19, 2019
Vivo Mobile India Customer Care's response
Hi, sorry for the inconvenience caused. We have responded you through message, we would request you to please check it.
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I have bought vivo z1x 6/64 variant, all apps including system apps like photo album, camera, and installed apps like Facebook, WhatsApp, tiktok, are auto exiting and crashing plz resolve this issue
Vivo Mobile India Customer Care's response, Oct 16, 2019
Verified Support
Hi Masoom Khaŋ, sorry for the inconvenience caused. We have responded you through message, we would request you to please check it.

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